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FAQ’s


Do your shirts fit true to size?

All shirts unless otherwise stated are unisex sizing. Most of our shirts have a high poly count, are pre-shrunk, and shrinking is minimal. If you would like a ladies fit, big & tall, long sleeve, cropped or other variations please contact us. 

What brand of shirts do you use?

We generally use Bella Canvas, Next Level, and Tultex brand shirts. However; we do occasionally use other brands depending on the shirt style and shirt availability. ** We reserve the right to make substitutions to advertised brands due to availability, without notice.**

Are your shirts mass produced?

Sometimes it feels that way, but no. Every shirt is hand pressed, bleached, and  dyed, by us. When you order from us you are getting a truly unique product! No two are exactly alike, EVER. With that being said please expect slight variations in bleaching patterns, tie dying, design color shading and brightness, etc. 

What is your current turnaround time?

Turnaround times may vary depending on the size of your order, product availability, and our current order volume. Generally; your order should ship within 10-14 business days. If there is an issue with product availability we will contact you and give you an estimated completion date. If you need an item by a certain date, please contact us prior to ordering to ensure availability and current turnaround times.

Do you offer rush orders?

We will always try to accommodate a rush order. However; please contact us PRIOR to ordering to ensure your order can be processed. Please keep in mind additional shipping charges may be required. 

How much do you charge for shipping? 

We ship through the USPS and we charge $5.00 flat rate shipping. Please contact us if you are needing international shipping. If you are in the Kansas City or Tonganoxie, KS area we also offer contact free pick up.

Where are you located?

All shirts and merchandise are created in Kansas City, KS. This includes hand bleaching, dying, designing, printing and pressing in our she-shed! However; we do offer pick up in the Tonganoxie, KS area. You will also find us each weekend at several events primarily in the Kansas City Metro area. Check out our events calendar on the homepage. ** Please note ** We do not have a store front (yet), please do arrive to shop at our listed address. This is our home, production and pick-up location only. 

Can you do custom orders? 

Absolutely! We love custom orders. Contact us and we will work together to create a unique design. See a design you love, but want a different color, style, tee or sweater? Contact us! We can definitely accommodate your needs! 

Do you accept returns? 

Due to the nature of our business we do not accept returns, exchanges or cancellations. Each shirt is essentially custom made as we only keep a few styles in stock. ** Please ensure you are ordering the correct color, size, style, and design PRIOR to purchase **. Feel free to ask as many questions as you need to ensure you are ordering the correct item. 

However; we do stand behind our work. If there is an error on OUR part please contact us within 24 hours of delivery or purchase. We will gladly correct our error free of charge. Items purchased at events are subject to the same policy. 

 What forms of payment do you accept?

 We accept all major credit cards, Google & Apple Pay, Venmo, and cash. No COD.

 Do you offer gift certificates? 

Yes, we offer gift certificates and e-certificates. You can order online to receive your certificate within one hour. If you prefer a physical certificate we are happy to mail it to you or the recipient. 

Link to e-certificate: E-Gift Certificate – The Sunflower Market (shopsunflowermarket.com)

Do you offer gift wrapping? 

YES, we do! Please contact us if you are needing your item wrapped. We are happy to provide pricing and personalization options.

 Do you offer wholesale accounts? 


We have a great wholesale program. Please E-mail thesunflowermarketks@gmail.com or message us on FB. We would love to help set up your account and recommend products to get you started. You will need to provide a valid Sales Tax Exemption Certificate. 

 

What is your contact information?

E-Mail: thesunflowermarket@gmail.com

Phone: 913-832-0565

Facebook:  The Sunflower Market | Facebook